Leadership moments count

"It's just a joke. Give him a break!"

Ask my cerebral palsied older sister if President Obama's Special Olympics comment to Jay Leno was funny.

Barb has been trying to catch up with everyone around her since birth. The umbilical cord, wrapped around her neck five times when she was born – her pre-birth lifeline – almost killed her. It left her with brain damage and all that goes with its never-the-same-again aftermath.

I've always been protective of Barb's feelings – fiercely so. No one meant for Barb's handicap to happen. Not my mother, who carried guilt about her circumstances to the end of her days. Not the doctors or nurses on duty that day. Her birth accident probably would not happen now, with all the careful pre-birth monitoring and technology that surrounds so many births.

But it did happen then, and it's just the way it is. Barb and those of us who love and work with her in various ways try to do more than just cope.

I'm sure Barb knows of Obama's comment. She's pretty current-events-aware. (By the way, she voted for Obama, and as a natural and enthusiastic promoter of the people and things she believes in, she probably got others to vote for him, too).

I'm sure some of Barb's peers felt the sting of Obama's joke, too. And other peers? Well, no. Their
limitations prevent them from understanding that someone would find
limitations, in general, funny, and the raw material for a joke.

The real message, though? Those little leadership moments DO matter.

Symbols count. Words count. What someone finds funny counts, too.

In a positive way, Michelle Obama shows that she knows the power of simple, influential moments. Lately, she's been on the national news almost daily as she promotes reading, taking personal responsibility, and now, gardening.

And among those who lately showed that they didn't "get" the power of a symbol are the long line of auto executives who asked for taxpayer handouts yet admitted before Congress that they had each flown a private jet to the handout proceedings. Also missing the point about the great power of leadership actions, decisions, words are the executives of taxpayer-propped-up banks who did not understand the taxpayer anger that large bonuses would invoke.

Leadership moments count…the words, the symbols, the jokes.

If you want the leadership spotlight, you get both: the power and the pressure.

The president is in a high-attention job. It's a cage, even. It's gilded, certainly, but it's a cage, nonetheless.

And among the things that go with the job he has, or any leadership job, for that matter, are an expectation that he won't perpetuate stereotypes, whatever they are, and an expectation that he will lead by positive example. In planned statements and actions, and the "mindless" moments, too.

The mentally and physically challenged have feelings, the same as anyone else does. They're trying to maintain their dignity in a world that quickly reaches for the "R" word ("retard") to put people down. Every time I hear it, it's like fingernails on a chalkboard, as are Special Olympics "jokes."

Leadership means knowing the power and value of the spontaneous actions, reactions and words one uses.

It may take education, exposure to the real lives of the people someone makes fun of in an oh so simple "joke."

In this particular case, maybe President Obama should spend a day as a Special Olympics coach. Or work for a day with the handicapped in a sheltered workshop. Or volunteer for a day in one of the homes for the profoundly retarded that any state has to care for those who, by accident of birth, or illness, or by accident, itself, would never have asked for the circumstances they have, will never live lives completely on their own.

We all have moments we regret, a simple comment we didn't really mean. And yet…

If we are in leadership positions, we must remember, those simple moments count. And they are so very powerful.

Where focus goes, results grow

The high intensity, high focus, high stakes weeks of March Madness are upon us. You know what that means if you’re an NCAA basketball fan.

In case you’re not, this is the wild and woolly first week when 64 of the nation’s best college basketball teams are winnowed down through two rounds of play to 16 teams, who play next week to discover the four who get to make the final run for the championship crown the following week. (If you’re not a fan, it sounds like it goes on forever. It doesn’t. It moves fast…so fast).

Ultimately, the team that wins the tournament is the one that can best maintain its focus, intensity, teamwork and flexibility in the face of fierce and often surprising opposition.

No team in these weeks can be counted out until the clock runs fully, finally down. And that is what makes this tournament so fun for a student of great competition, great teamwork, grit.

In recognition of the intense competition ahead, here are a few quotes celebrating the value of clear, laser-like focus:

Beware lest you lose the substance by grasping at the shadow.
Aesop

Concentrate all your thoughts upon the work at hand. The sun’s rays do not burn until brought to a focus.
Alexander Graham Bell

Often he who does too much does too little.
Italian proverb

One thing at a time, is my motto – and just play that thing for all it is worth, even if it’s only two pair and a jack.
Mark Twain

Our main business is not to see what lies dimly at a distance, but to do what lies clearly at hand.
Thomas Carlyle

Keep your mind on the things you want and off the things you don’t want.
Hannah Whitall Smith

Life is like riding a bike. It is impossible to maintain your balance while standing still.
Linda Brakeall

If you’ve lost focus, just sit down and be still. Take the idea and rock it to and fro. Keep some of it and throw some away, and it will renew itself. You need do no more.
Clarissa Pinkola Estes

Visualize this thing you want. See it, feel it, believe in it. Make your mental blueprint and begin.
Robert Collier

Alternatively, there is this final thought:

We are too busy mopping the floor to turn off the faucet.
Unknown

Breaking out


Colorful Joy, originally uploaded by robokow.

Spring brings out the best in things.

Change, well-managed, can do the same, freeing us from burdens and other barriers to free, unfettered action.

Here a child breaks into dance or play, freed from the rain, snow and other restraints that may have held him indoors, a relative prisoner, for days.

Spring, freed from winter's icy restraints, brings out the best in things – and in each of us – in many ways.

Simple pleasures discovered once more

A few days ago I asked the following question of Women in Consulting's "Off-Topic" e-mail list:

Is there a "simple pleasure" you've rediscovered during these recessionary times?

The answers started to pour in. Here they are, compiled.

Enjoy, everyone, and enjoy every one.

——————-

Absolutely!  Playing board games/card games with friends and family instead
of 'going out'!

——————-

I made a sourdough starter and have been making fresh bread several times a week.

——————-

Great question, Jan.  Two answers from me:  homemade soup and conversation with my husband over evening coffee.

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My husband and I are cooking at home much more often, and sharing the
experience.  We're enjoying the additional time grocery shopping, even
cleaning up, etc.  We find we're talking more.

——————-

Walking places instead of using the car.

baking with friends instead of meeting for coffee.

giggling about silly stuff, playing charades

hot fudge sundaes with homemade hot fudge and roasted nuts (melt chocolate chips with a bit of milk and stir)

playing clue and trivial pursuits

I would love to see a compilation of what people send

——————-

My simplest pleasure is to listen to the jazz station, KCSM 91.1.

No commercials, a variety of music, great DJs, and it always puts me a good mood.

——————-

Monopoly!

Oh, and ice skating and x-country skiing on the lake.  I live in MN!

——————-

Actually trying interesting recipes that come in my monthly issues of Food
and Wine magazine!

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TV!  :)

——————-

This is not a rediscovery; it's a new discovery. I'm hand-appliquéing on cotton squares and making fabric art/quilts. Fun!

——————-

soup

actually – I should clarify…homemade soup.

I thought of another idea – there's a free application for iphone that allows you to browse all local music events (called gigatron.)  I believe there is a similar function on SF Gate.  The gist of the "simple pleasure" idea is to go to local bars and see local talent.  Cheap and nothing beats live music and supporting your local establishments, arts, etc.  It's helped us to discover new music and new places to drop in to.

Thanks – and would love to see this compilation!

——————-

Here are just a couple
·         Playing board games and doing puzzles
·         Going for walks in nature (by the creeks, etc.), looking for “treasures”
·         Watching old movies that we have on DVD
·         Reading

I’d love to see the list. Thanks Jan!

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Walking past really nice clothing stores and feeling virtuous about not going in.

——————-

A family half day hiking, with our dog too, in regional parks. Doesn't cost
anything (other than maybe gas to go there), good exercise, and feels like
we had a good eventful weekend!

——————-

Great question.

Yes, there is a simple pleasure I've rediscovered.  Being silly.  My SQ (Silliness Quotient) has always been quite high, but I found that I was getting so bolixed up by events going on in the world, it was making me ill, literally.  I finally got some perspective and began to realize the absurdity of attempting to control things that are beyond my control.  So…
I am spending time with my husband and my friends, taking walks, watching great old movies ("The Red Shoes" and "To Kill a Mockingbird" and "Marty" come to mind), and most of all…I am finding things to laugh about.  Low-cost way to keep my sanity until the overall situation stabilizes.

——————-

You mean besides the obvious – a good bottle of wine or other unhealthy
pleasures like Ben and Jerry's?  JK, actually, we know where those will lead
us.

——————-

These are simple pleasures I enjoyed even before the recession: gardening, the cats, Scrabble, conversations with friends.

——————-

The greatest "simple" pleasures I've found is in giving back, as in doing some volunteer work. I go into a classroom once a week and I've started to do some work for the Alzheimer's Association, my father passed away two years ago from complications due to this disease and I always said I'd like to give back to the fine folks that helped us out.

I also think you can find many things to do for FREE – visiting friends or family – take a walk or hike, go visit someone you've meant to visit for a long time – go to the library, just enjoy nature and step away from the computer and your job search – just my two cents!

——————-

Finally, for now, here are two I'd add to the list:

1.
Interviewing family members and other people who are important to you
and recording or writing or photographing their stories. For more,
listen to the KQED Forum program on Story Corps

2.
Taking photowalks to discover new areas, or more fully discover "known"
parts of your world, then posting the results to Flickr or other photo
sharing sites.

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Are there ideas you would add, as well? I'd love to hear them – let me know!

You’re frustrated? And so?

"We can't wallow in our frustrations. We have to act. He'll talk about where we need to go from here." That was David Axelrod, President Obama's senior advisor, talking before the president's speech to the nation last night.

His comments struck a note I've been thinking about for a few days.

"I'm frustrated!" I sometimes hear people say in business and home life, too. Usually, the words are uttered angrily, suggesting the person believes their frustration is some sort of ending.

It's as if they're saying, "I couldn't possibly act. Didn't you hear me? I'm FRUSTRATED."

But frustration is far from the end of the sentence, the game, the story.

It's a pivotal moment when you either get stuck, or find the reserves to work your way through.

When you want to break free from the barrier or burden of frustration, start by considering these things:

1. What's the problem – the real problem?

2. What's causing it?

3. How can you eliminate that cause or causes?

4. Can you get started, or do you need different skills, information or other resources before you do?

5. Having thought these things through, how and when can you start to give the causes of your frustration the boot?

Making change

A friend was talking the other day about the wealth of changes underway at her company. As she spoke, I thought about the many changes I've helped companies to make…some at times of a downturn in the economy, others because the company's growth was exploding. In each case, the change was happening faster than the company could adapt to it on their own. 

And I thought about the changes I've made in my professional and personal life. Some changes I welcomed or initiated. Others, almost unnoticed, crept quietly in. Still others, clearly uninvited, blasted through the door to stay, like it or not.

Some ways of making change are better than others.

Think about the ways you and your company typically handle it:

Do you face it?

Move toward it – or embrace it, even?

Or do you circle it warily before diving in?

Do you try, with all your might, to run away? (Yes, I've tried this one, too, on occasion. It rarely works).

Think back on a very successful change you've made in the past, whether in your professional or personal life.

What happened to make it work well? What, specifically, did you do to make the process more effective?

- Were you guided by a vision, a theme or team rallying cry that kept you focused through the ups and downs that inevitably accompanied the process?

- Did you use a series of experiments, beta tests, and enhancements to adapt to change in smaller "chunks," allowing you to adapt, bit by bit, to what you discovered along the way?

- Or did you create a solid plan and then focus just on each task at hand, digging in and plowing through each one – like it or not – until success was at hand?

- Or did you completely "wing it?"

Whatever you learned in the past, tap those valuable lessons the next time you're looking for ways to adapt, accelerate or embrace the inevitable process of change.

Creativity, in spite of, because of

When we’re working our way, collectively, through challenging times, does it seem to you as if creativity is a luxury, something that has to go, carved away, unceremoniously, as “non-essential”?

In a word, the answer to that idea is “NO.”

At times like this, creativity can be your saving grace, THE way to make a way that’s better now, and for the long run, too.

And creativity can be at its highest when resources are challenged, limited, constrained.

Here’s what others have had to say about the subject of creativity in the midst of constraint:

Every man takes the limits of his field of vision for the limits of the world.
Arthur Schopenhauer

Know your limits. Also know how to break them.
Geraint Straker

Man built most nobly when limitations were at their greatest.
Frank Lloyd Wright

In art, truth and reality begin when one no longer understands what one is doing or what one knows, and when there remains an energy that is all the stronger for being constrained, controlled and compressed.
Henri Matisse

Our firmest convictions are apt to be the most suspect, they mark our limitations and our bounds. Life is a petty thing unless it is moved by the indomitable urge to extend its boundaries.
José Ortega Y Gasset

What is not constrained is not creative.
Philip Johnson-Laird

All I have to do is to write down as much as I can see through a one-inch picture frame. This is all I have to bite off for the time being.
Anne Lamott, about the 1″ picture frame she keeps on her desk as a reminder about how to start getting unstuck when she feels stuck

The power, beauty of exuberance

Watching a news clip about the passing today of a superb American writer, John Updike, I was struck by his quiet exuberance for his work, and his love of books, themselves.

He positively glowed as he talked.

I love seeing people who love what they do, and what they've accomplished through good, solid work which they feel privileged to have, whatever it is.

Zest, enthusiasm for one's work, often leads to enthusiasm among those for whom one does that work. And it often leads to excellence.

I always pointed out such circumstances to our kids as they were growing up. In a retail store, for example, a clerk who loved what she or he did – one who did it very well – always deserved a mention.

"YOU just witnessed RETAIL EXCELLENCE!" I would say to the kids, with sincere enthusiasm and respect for what we had just experienced.

When did you last observe someone who clearly loved what she or he did for a living – not the rewards of money and what it buys – but the work, itself?

How could you tell that they loved their work? What did you observe or experience?

How did that make you feel, as a customer?

How can you bring that type of enthusiasm for what you do into your work?

Would it make a difference in your experience of that job?

Would it change the results you produce? 

How different would it make your customers' experience?

How could that change, or improve your business?

Monuments and rituals


Monuments, originally uploaded by jcgr.

One of my favorite things in Inauguration 2009, as it was for many others, this year, especially, after several contentious years of campaigning?

Witnessing once again the peaceful transfer of power in the US.

The inauguration, the regularly scheduled handoff in the presidential relay race through history, really is an amazing national ritual to witness.

Vibrancy


Haiku 20/52, originally uploaded by jcgr.

Vibrant blue skies herald the changing of the seasons, the changing of the guard.

What are you looking forward to the most as new leadership is ushered in today in the US?

The months and even the years ahead may not be easy (or maybe, miraculously, they will).

Yet that's not all bad.

Very challenging times, well-met, can yield great memories and great strengths, too.